Topic
| Topic |
BRG Service
Offering |
Description |
| Business Skills |
Enabling Organizational
Decision-Making |
Today’s industry
professionals are faced with very difficult choices. Too often, our business
decision-making is too slow or our decisions never get implemented. This
program tackles this complex issue by presenting a five phase decision-making
model and discussing practical strategies and tools for improving
decision-making throughout your organization. |
1 – 3 hours |
| Business Skills |
Analyzing and Improving
Business Processes |
This program uses
company-specific information to explain and update business processes. The 8
steps to Process Improvement are explained and applied to an area where
improvement is sought. (Requires one-day of prior on-site consultation.)
|
Full day |
| Business Skills |
Managing the Numbers:
Accounting & Finance |
If your managers' eyes glaze over
when they see the financial statements, this class is a must! Explaining the
basic concepts of accounting and finance, company-specific information and
commentary can be incorporated if desired. |
Full day |
| Business Skills |
Problem Solving
Skills |
This program introduces and
practices a six step model for problem solving that can be applied in any
business setting. If desired, company-specific problems can be used in work
group activities. (Requires one-day of prior on-site consultation.)
|
1 – 3 hours |
| Business Skills |
Professionalism
Pointers |
If your employees need a brush-up
on their professionalism skills, this session will help. Addressing the role of
supervisor/manager in setting an appropriate example, communications skills and
professional dress, interactive discussions help bring the group to a higher
level of sophistication. |
1 – 3 hours |
| Business Skills |
Team Training Course (with
DISC instrument) |
This Course is a
fully-customizable intervention for teams that are new or are not functioning
together well. BRG will provide a computerized behavior style analysis report
for each of the participants and a discussion of behavioral preferences,
tendencies, strengths and weaknesses will comprise a portion of one of the
sessions. This information will be used to help participants develop the
flexibility needed to deal with members who have very different personality
styles. (Sample reports available upon request.) |
2 days |
| Career
Management |
Take Stock/Make Strides
|
This interactive program
addresses the issues of career management head-on! By examining five key areas
of career management, your group will align its expectations for the world of
work. Participants will rate their adaptability and flexibility, determine
their transferable skill blocks and consider the career impact of economic
changes in the industry. |
Full day |
| Change |
Change and Your
Career |
How healthy is your career? Are
you achieving what you had hoped for in your work life? This program examines
four career-enhancing abilities you may already possess. Discover which of your
skills are truly transferable as you learn how to manage your career in
changing times. |
1 – 3 hours |
| Communication |
Effective Communication in the
Workplace |
Wondered why communication isn't
working so well in your workplace? This session will help to diagnose and
correct the problem. |
2 hours |
| Communication |
Key Communication Skills
|
in this hands-on session,
examples of real-life communication breakdown will be discussed and a 5 Phase
Model for Person-to-Person Communication will be taught. Participants interact
with one another in group exercises designed to internalize the Key
Communication Skills concepts. |
3 – 4 hours |
| Customer
Service |
Key Customer Service Skills
|
Using a variety of materials,
this program presents customer service basics and allows participants to
role-play difficult customer interactions. As we discuss the principles of
managing customer interactions effectively, we will refresh key communication
skills. If desired, scripts and sentence-starters for the participants to
memorize can be developed. |
3 – 4 hours |
| Economics |
Econo-Savvy: How the Economy
Works and What You Need To Know |
Baffled by what causes the ups
and downs in our economy? This session will hit the “high spots” and,
using simple terms, help you grasp the forces at work in our economy so that
you can perform and lead more effectively. You will: 1) investigate the current
state of the US economy, 2) determine where your industry falls within the
economic system and how changes in other parts of the system affect your
industry’s viability, 3)practice communicating to others how the
“economic big picture” affects your work, and 4)learn where to go to
monitor economic information in the future. |
3 hours |
| Facilitation |
How to Make a Difference When
You Don’t Make a Splash: Facilitating Group Results |
The role of group facilitator is
becoming more important as companies merge and change. This program teaches
participants the role of the facilitator, how to handle difficult behaviors,
and how to manage energy levels effectively for maximum productivity.
|
4 hours |
| Influence |
Maximizing Your Influence:
Getting What You Want From Those You Don't Control |
A vital part of your job is
getting things done through other people. But how can you exercise your
influence over those you don't control? This session gives concrete ideas and
collective wisdom about which influence strategies work and which ones
don't. |
3 hours |
| Leadership |
Leadership With Vision Seminar |
This fast-moving and
information-packed program gives you an "eye-opening" look at Leadership. Your
group will rediscover their leadership potential as we share memorable
principles and techniques, all based on the metaphor of physical vision.
Discover four leadership acuity problems, identify traits of true Leaders with
Vision and create an action plan for improved daily leadership. |
4 hours |
| Management
Skills |
Manager's Short
Course |
This six-session team-based
learning experience allows managers to learn, relearn or refresh a wide variety
of skills needed in today's rapidly changing business environment. Using
work-groups and incorporating company-specific information, this course results
in managers who produce more and perform better. |
Six four-hour sessions |
| Management
Skills |
Putting It All
Together |
If your people need a quick boost
and refresher on managing people, this is it! Incorporating content on teams,
meetings, decision-making, professionalism and other management hot-spots, this
session can be customized as it is delivered. |
3 hours |
| Meetings |
Mastering Your Meetings
|
This skill-building session
communicates meeting management principles to help your participants a)spend
less time in meetings, b)improve the quality of the time they do spend in
meetings and c)increase the results they obtain from meetings. Planning,
managing behaviors, making decisions and solving problems are
investigated. |
1 – 2 days |
| Meetings |
Thirty Tips to Tame Your
Meetings |
A lot of meeting ideas in just a
little time, this program is supplemented by the audio of the same name.
|
90 minutes |
| Personal
Enrichment |
Knowing Me: The Role of
Values |
Had a belief system check-up
recently? Navigating a personally and professionally satisfying journey through
life isn't possible without fully understanding your core values and beliefs.
In this hands-on session, exercises help your group members figure out what
they believe in the seven pivotal areas of life. Rev up the intensity of your
driving forces through this creative program on values
clarification. |
3 hours |
| Personal
Enrichment |
Top Ten Mistakes Young People
Make at Work |
A fun session geared for those
just entering the workforce, this program offers helpful advice on mistakes to
avoid if you want to be successful in the world of work. (Could be a helpful
refresher for older folks, too!) |
90 minutes |
| Personal
Enrichment |
Values Seminar (with PIAV
instrument) |
Using a computer-generated values
assessment tool, this session allows participants to see how their values
differ from those in their work group. Interactive and informative! (Prework
required) |
4 hours |
| Presentation
Skills |
Polishing Your Presentations
|
This skill-building course uses
the metaphor of a diamond to explain the building blocks of planning, creating
and delivering organized business presentations. How-to's for effective use of
visual aids are discovered as participants prepare and present a presentation
to the class, receiving and giving presentation effectiveness feedback. (Class
size limited.) |
1 – 2 days |
| Presentation
Skills |
Presentation Skills
Refresher |
This session can emphasize
planning, developing or delivery of presentations, depending on client needs.
Examples of spicy and memorable openings and closings keep the energy level
high! |
30 – 90 minutes |
| Presentation
Skills |
The Large Group
Challenge |
If you present information to
large groups and want to know how to incorporate interaction, this is the
session for you! Techniques for handling group dynamics, keeping on schedule
and assuring that learning is actually taking place are shared. |
2 hours |
| Sales |
ListenSelling Training Class
|
This skill building course allows
participants to learn and practice the skills of effective communication within
the sales process. Participants interact in sales and service role plays,
gaining experience in both listening and observing. Four key listening skills
are investigated. |
Full day |
| Teambuilding |
Facts, Feelings and Courage
(with DISC Instrument) |
This session helps employees work
through feelings that cause morale to be lower than it needs to be.
Incorporating honest discussion, private written work, and small group
exercises, the session will be specifically tailored to the client with a focus
on morale, communication and teamwork. |
Full day |
